Contact Us

We're here to help. Use this form to contact us with any questions about products. We will reply within the next 24 hours.

 

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Side2Side is a clothing line that was established in 2006. Our mission through God, is to promote racial unity and racial peace, and we express that through our clothing. 

Returns & Exchanges

Return and Exchange policy

Returns & Exchanges

We can only exchange merchandise in the event that it is damaged. If you determine that the product is damaged, promptly (within 5 days of the date of receipt) email us at support@side2side.net, including your order number and an explanation of the damage. All returns need a RMA (Return merchandise authorization) number. Please send the damaged item after you've obtained the RMA number to:

UPS hold for pick up
500 Callahan Dr.
Knoxville, TN, 37912

We recommend that you insure your package as you are responsible for any loss or damage to the merchandise during shipment. We do not guarantee that we will receive your returned item. We also recommend that you track your shipment to ensure it gets to our address efficiently. 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the damage. If you are eligible, we will be happy to send you a replacement product.